Expert Salesforce
Implementation

From strategy to deployment, we deliver Salesforce solutions that drive measurable business outcomes. Trusted by government agencies and enterprises alike.

0+
Implementations
0+
Years Experience
6
Cloud Expertise

Which Cloud Do You Need?

Select a cloud to explore our capabilities

Sales Cloud

Accelerate Revenue with Sales Cloud

Transform your sales operations with intelligent automation, AI-driven insights, and a 360-degree view of every customer. We configure Sales Cloud to match your unique sales process.

Close deals 30% faster
Improve forecast accuracy
Automate repetitive tasks
Mobile-first selling

Sales Cloud Dashboard

Q3 FY2024 • Global Sales Team

SM

Closed Won Revenue

$2.4M
▲ 12% QoQ

Pipeline Value

$5.1M
▲ 8% growth

Win Rate

42%
▲ 3% improved

Opportunity Forecast

Jan
Feb
Mar
Apr
May
Jun

Lead Source

Total1.2k
Web
40%
Referral
30%

Pipeline Management

Optimize your sales pipeline with custom stages, probability tracking, and forecasting dashboards.

CPQ Configuration

Implement Configure-Price-Quote solutions for complex product catalogs and pricing rules.

Territory Planning

Design territory hierarchies, assignment rules, and collaborative selling structures.

Revenue Intelligence

Deploy Einstein Analytics for AI-driven insights and predictive sales forecasting.

Service Cloud Console

Omnichannel Support • Real-time

24/7 Active
Avg First Response
-15s
1m 42s
CSAT Score
+0.2
4.8/5

Case Volume by Channel

MonSun

Active Cases

Portal authentication issue
CASE-1024
New
Billing inquiry - subscription
CASE-1023
Working
Service Cloud

Deliver Service Excellence with Service Cloud

Empower your support team with AI-powered tools, omnichannel capabilities, and intelligent case routing. Resolve issues faster and turn service into a competitive advantage.

Reduce case resolution time by 40%
Enable self-service deflection
AI-powered recommendations
Field service optimization

Case Management

Configure case routing, escalation rules, and SLA tracking for efficient resolution.

Omnichannel Setup

Unify phone, email, chat, SMS, and social into a single agent console.

Knowledge Base

Build searchable knowledge articles with AI-powered recommendations.

Field Service

Dispatch, scheduling, and mobile workforce management for on-site service.

Experience Cloud

Build Connected Digital Experiences

Create branded portals for customers, partners, and employees. Enable self-service, collaboration, and community engagement on a single platform.

Community Engagement

Partner & Customer Portal

Active

Active Users

2,847
▲ 24% MTD

Posts

1,342
▲ 15% MTD

Avg Response

2.4h
▼ 30m faster

Engagement Trends

Mon
Tue
Wed
Thu
Fri
Sat

User Types

Total2.8k
Partners
50%
Customers
30%

Recent Activity

S
Sarah M. posted in Product Updates
5m ago
J
John D. answered a question
12m ago

Portal Design

Create branded self-service portals for customers, partners, or employees.

User Experience

Design intuitive navigation, personalized content, and mobile-responsive layouts.

Gamification

Implement reputation systems, badges, and leaderboards to drive engagement.

Content Management

Organize topics, articles, and discussions with role-based visibility.

Commerce Cloud

Transform E-Commerce Experiences

Deliver unified, intelligent shopping experiences across every channel. From product discovery to checkout, we build commerce solutions that convert.

B2BB2CD2CMarketplaceHeadless

Commerce Cloud Analytics

Live E-Commerce Performance

$14,250Today's Revenue
▲ 18% vs yesterday

Conversion Rate

3.2%

Avg Order Value

$145

Top Products

1
Premium Plan1,204
2
Basic Subscription856
3
Enterprise Add-on432

Storefront Development

Build responsive B2B, B2C, or D2C storefronts with custom themes.

Product Catalog

Configure complex catalogs with variants, bundles, and dynamic pricing.

Checkout Optimization

Streamline checkout flows with saved payments, address validation, and fraud detection.

Order Management

Implement order lifecycle tracking, returns, and inventory integration.

Student Success Dashboard

Academic Year 2024-2025

ED

Total Students

4,285
▲ 142 new

Retention

94%
▲ 2% YoY

Avg GPA

3.42
▲ 0.08 up

Enrollment by Program

Computer Science1,248 students
Business Administration1,042 students
Engineering856 students
Liberal Arts642 students

At-Risk Students

124
Requires intervention

Dean's List

842
Top performers
Education Cloud

Empower Student Success with Education Cloud

Unify the entire student lifecycle from recruitment to alumni engagement. Purpose-built for higher education, K-12, and corporate learning environments.

Increase enrollment yield
Improve student retention
Streamline advising workflows
Strengthen alumni relationships

Recruitment CRM

Manage prospective student journeys from inquiry to enrollment.

Student Success

Track academic progress, interventions, and advisor assignments.

Alumni Engagement

Build lifelong relationships with giving campaigns and event management.

Academic Operations

Streamline advising, scheduling, and curriculum management.

Marketing Cloud

Personalize Every Journey with Marketing Cloud

Orchestrate intelligent, data-driven marketing across email, mobile, social, and advertising. Deliver the right message at the right moment.

Marketing Cloud Analytics

Campaign Performance Dashboard

Live
Email Open Rate
+4.2%
28.5%
Click-Through Rate
+2.8%
6.2%

Campaign Engagement

Week 1Week 7

Active Campaigns

Summer Product Launch
Sending
Sent: 24.5kOpens: 6.8k
Customer Re-engagement
Scheduled
Sent: 18.2kOpens: 5.2k

Journey Builder

Orchestrate multi-channel customer journeys with drag-and-drop automation.

Email Studio

Create dynamic email campaigns with personalization and A/B testing.

Analytics & Reporting

Measure campaign performance with custom dashboards and attribution.

Personalization

Deliver AI-powered content recommendations and predictive audiences.

Our Methodology

Proven Implementation Process

Our structured approach ensures successful delivery with clear milestones, transparent communication, and predictable outcomes.

1

Discovery

1-2 weeks
  • Requirements gathering
  • Stakeholder interviews
  • Current state analysis
  • Success metrics definition
2

Design

2-3 weeks
  • Solution architecture
  • Data model design
  • Integration planning
  • UI/UX wireframes
3

Build

4-8 weeks
  • Configuration & customization
  • Custom development
  • Integration development
  • Data migration
4

Test

2-3 weeks
  • Unit & system testing
  • User acceptance testing
  • Performance testing
  • Security review
5

Deploy

1 week
  • Production deployment
  • User training
  • Go-live support
  • Documentation
6

Optimize

Ongoing
  • Performance monitoring
  • User feedback
  • Feature enhancements
  • Managed services

Ready to Transform
Your Business?

Let's discuss your Salesforce goals. Our certified experts will provide a free assessment and roadmap tailored to your needs.

WOSB
SWaM
Salesforce Consulting Partner